Return of goods

Consumers have the following right of revocation

Cancellation right:

You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
To exercise the right to cancel, you must inform us

Mücke Autorenrechte /
Proprietor: Harald Mücke
Pescher Str. 235, 41065 Mönchengladbach
Fax: 02161 – 9922981

of your decision to cancel this contract by a clear statement (e.g. by mail, fax or email). You may use the attached model cancellation form, but it is not obligatory.
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

Consequences of cancellation:

If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you choose a type of delivery other than the least expensive type of standard delivery offered by us) without undue delay and not later than fourteen days after the day on which we are informed about your decision to cancel this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. In any event, you will not incur any fees as a result of the reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.
You shall bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exclusion and/or premature expiration of the right to cancel:

The right to cancel is excluded for contracts for the supply of goods that are made to the consumer’s specifications ore are clearly personalized.

Sample of Cancellation Form


Wir möchten Sie darüber informieren, dass wir auf Grund der neuen EU-Datenschutzverordnung (DSGVO) zum 25. Mai 2018, unsere Datenschutz-Richtlinien aktualisiert haben. Unsere Datenschutzerklärung finden Sie hier zum Nachlesen.
Sie müssen nichts weiter tun oder veranlassen, außer Sie möchten unseren neuen Richtlinien widersprechen. Einen Widerspruch richten Sie bitte an
Sollten Sie nach Zugang dieser Änderungsmitteilung bis zur genannten Frist nicht widersprechen, gilt die neue Datenschutzerklärung von Ihnen als genehmigt.
Mit spielerischen Grüßen
Das Team von

Data Protection Regulation

We would like to inform you that due to the new General Data Protection Regulation (GDPR) of the EU, we have changed our privacy regulations by May 25th, 2018. You will find this new regulations here.

You do not need to act unless you want to contradict these new regulations. Please send such mail to

Playful greetings
The team of