Delivery and payment condtions

1. Application area

www.spielmaterial.de delivers to the following terms of delivery and payment, which apply in addition to our general Terms and Conditions (T & C).

 

2. Delivery conditions, availability

Orders are shipped by German postal service, DHL or Hermes. Goods that are in stock are usually shipped the next day. This results in Germany to a standard delivery time of 2-3 working days for a preferred order and 2-5 working days for a standard order. Running times for other countries are different and depend on the volume and size of the order. Generally within the EU 4-5 working days and 5-10 working days worldwide. Information can be obtained by us.

The customer pays for a delivery in Germany a flat delivery fee of 4.95 € (gross) resp. 5.95 € (brut) for preferred oders. Orders within Germany above 50 € (value of goods) are free of shipping charges.

If for technical or logistical reasons an order is processed in two or more shipments, the customer only pays once for shipping costs.

In case of a return due to incorrect or incomplete address information made by the customer, a new shipment is done if the customer informs about his correct address and pays for the new delivery again. In that case, the delivery fee also has to be paid, if the order amount was good for free shipping. Alternatively, the customer is entitled to a refund of his payment, less a processing fee of 5 €.

You will find here a list of shipping charges and running times worldwide. The following maps give an overview on the most common countries we ship to:

 

Shipping costs Zone 1 (Germany and central EU):